You provide the services.
We get people there.

LinkAid connects people to verified health and social services through conversation — and gives institutions real-time visibility into unmet demand.

Talk to us
The Problem

Billions funded. Millions unreached.

Health and social services are spread across dozens of websites, offices, and hotlines — each with its own structure and terminology. Finding help means already knowing where to look and what to ask for. Most people don't.

The Solution

The navigation layer
for public services.

LinkAid makes services findable through conversation. People describe what's happening — and get matched to verified services with clear next steps.

City Health Clinic
Aleppo · Primary care
• Open
Hours08:00 – 17:00
LanguagesArabic, Kurdish
DocumentsID or family book
Last confirmed: 3 days ago
Mobile Vaccination Unit
Idlib · Outreach
Expired
Awaiting reconfirmation — not shown to users
01

Verified.

Providers confirm they're open. Listings expire without reconfirmation. When we don't know, we say so.

  • No outdated referrals
  • Status confirmed by providers and community networks
  • Transparent: “unverified” is always labeled
“My father needs heart surgery and we don't have money.”
Cardiac Care Fund
Subsidized
Why this fits Covers cardiac surgery for low-income households
MSF Cardiothoracic Program
Free
Why this fits Accepting referrals from Aleppo governorate
02

Contextual.

People describe their situation — not pick from a menu. LinkAid matches need, location, and eligibility.

  • Natural language in Arabic, Kurdish, Armenian, Portuguese
  • Sensitive cases routed to trained human staff
  • The right service, not a generic list
WhatsApp
Hi, I need help finding a clinic for my mother...
SMS
REPLY: Send your district name to find services nearby
Voice call
Web
linkaid.io — same conversation, any browser
03

Accessible.

Voice calls, SMS, WhatsApp, web. No smartphone required. No download. No literacy required.

  • Meets people on channels they already use
  • Works on basic phones and low connectivity
  • One conversation instead of days of asking around

Demand intelligence,
built in.

Every conversation generates structured, anonymized data. See what people are searching for — not what surveys say they need.

Demand signals

What are people searching for, where, and what goes unmet — updated continuously, not quarterly.

Search volume
North Syria · last 7 days
Live
Low Unmet need

Early warning

Detect spikes in health searches, displacement patterns, or housing needs before they reach your reporting systems.

Anomaly detected
Searches by category
• Alert
“measles vaccine” ↑ 340%
Idlib governorate · past 48h

Resource optimization

Central Hospital University Hospital Al-Nour Clinic Hay Al-Zahra Center Al-Shifa Clinic SUGGESTED REDIRECT

See where services are oversaturated and where capacity goes unused. Allocate based on what people actually need.

Outcome tracking

Referral funnel
Last 30 days · 1,248 referrals
Tracked
Referred 100%
Contacted 82%
Connected 64%
Resolved 47%

Track whether referrals led to successful connections. Measure what matters — not searches performed, but lives improved.

How It Works

From question to answer
in under a minute.

Step Today With LinkAid
Start Google your problem. Get generic results. “What's happening?”
Search Visit multiple websites. Call different offices. Ask around. 2–3 clarifying questions
Results Conflicting information. Outdated listings. Wrong referrals. 3 best-fit options with clear reasons why each fits
Next steps Start over — or give up entirely “Call this number, ask for this person, bring these documents”
Time Days or weeks — if it happens at all Under a minute, actionable
Case Studies

The same pattern.
Different systems.

The gap between funded services and the people who need them shows up everywhere. Here's where we're starting.

Syria
$2.46B
spent on services for Syrians in 2025

People still navigate by word of mouth and luck. LinkAid is building the conversational layer to change that — in Arabic, Kurdish, and Armenian.

Read case study
Sudan
$4.2B
needed to reach 21M people in 2025

Even the services that are funded live in WhatsApp groups, UN agency lists, and community-led Emergency Response Rooms that change weekly. LinkAid connects people to verified help in one conversation — in Arabic, across voice, SMS, and WhatsApp.

Read case study
Saudi Arabia
90%+
of government services now available digitally

Availability isn’t the same as findability — especially for the 13M expats navigating Absher, Sehhaty, and Tawakkalna in a second language. LinkAid is the conversation layer above them, in Arabic and English.

Read case study
Portugal
90%
registered with the national health service

Over 50% bypass it because navigating is harder than paying out of pocket. LinkAid is piloting a way to match patients to care in one conversation.

Read case study
Trust

Privacy by design

No personal data required

−

People can use LinkAid without providing names, IDs, or identifying information.

Anonymized, aggregate analytics only

+

Demand intelligence is shared at the population level, never at the individual level.

Custom workflows for sensitive cases

+

Sensitive situations route through custom workflows configured with each partner.

Governance agreements with every partner

+

Data governance terms are established before any deployment begins.

Get in Touch

Let's talk about
your context.

Whether you're a government navigating healthcare reform, a donor funding services in fragile states, or an organization trying to connect people to help — we'd like to understand your challenge.